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Contact us

Questions about a product, an order or a delivery? We're happy to help.

Email

support@shopalderhome.com

We reply to every message by email, usually within 1–2 business days. If your question is about an order, please include your order number.

Check on an order

Sign in to see all your orders, or look up a single order with your order number and email.

Who we are

Alder Home is a brand of DOTLOCKS LLC, a California limited liability company based in Los Angeles County.